Privacy Policy

Last Updated: [1/1/2025]

This Privacy Policy describes how It Starts With Us LLC (referred to as "we," "us," or "our") collects, uses, and shares your personal information when you visit our website www.itstartswithusllc.com (the "Website") and when you choose to communicate with us via SMS and MMS.

1. Information We Collect

We may collect the following types of information from and about you:

Information You Provide Directly: This includes information you provide when you fill out forms on our Website, create an account, make a purchase, contact us, or subscribe to our newsletters or other communications. This information may include your name, email address, phone number, postal address, and any other information you choose to provide.

Information Collected Automatically: When you visit our Website, we may automatically collect certain information about your device and Browse activity, such as your IP address, browser type, operating system, referring URLs, pages you visit on our Website, and the dates and times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.

SMS and MMS Communication Information: If you choose to communicate with us via SMS or MMS using our toll-free number, we will collect your phone number and the content of your messages.

2. How It Starts With Us LLC uses SMS/MMS and Email

Email you relevant and timely offers for our products and services;

Email you appointment reminders and notifications about booking appointments;

Text you about promotional specials you have opted into receiving;

Text you appointment reminders and notifications about booking appointments;

Provide timely replies and responses to your email and other requests, including providing ongoing customer service in response to any issues or concerns you may have about our Website or our products, services and/or features;

Solicit and request your feedback through email, SMS/text, and telephonic calls; and,

Fulfill our legal and/or contractual obligations to you;

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Your Rights and Choices

You have certain rights and choices regarding your personal information:

Access and Correction: You may have the right to access and request corrections to the personal information we hold about you.

Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in our emails.  

SMS and MMS Opt-Out: You can opt-out of receiving SMS and MMS messages from us at any time by replying with the word "STOP" to any message you receive from us. You may also be able to manage your communication preferences through your account settings on our Website, if applicable.  

Other Rights: Depending on your location, you may have other rights regarding your personal information, such as the right to request deletion or restriction of processing.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Children's Privacy

Our Website is not intended for children under the age of [13]. We do not knowingly collect personal information from children under this age. If you believe that we have inadvertently collected personal information from a child under the specified age, please contact us immediately, and we will take steps to delete the information.  

6. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.  

7. Changes to This Privacy Policy  

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: info@itstartswithusllc.com